Frequently Asked Questions
Q1 What makes your racking systems different from other suppliers?
We offer over 20 years of manufacturing experience in shelf series products, utilizing high-quality Q235 cold-rolled steel with a 3-year warranty. We accept custom material combinations (steel-wood/wooden frames) and provide 3D modeling design services. Additionally, we offer transparent production tracking, inspection support, and optimized logistics solutions.
Q2 Are you a manufacturing factory or a trading company?
We are an established storage equipment manufacturer, operating our own manufacturing facility to ensure direct quality control and competitive pricing.
Q3 What is your standard delivery lead time?
Generally, delivery is within 15 days. The exact timeframe varies depending on the specific design of the shelves and the overall order volume.
Q4 How are the storage racks installed?
We supply full installation documentation and detailed instruction videos. Our engineering team is also available to support you with online guidance during the setup.
Q5 Do you offer product samples?
Yes, product samples can be requested at any time. Standard sample fees apply depending on the design.
Q6 How do you calculate the price for warehouse racking?
Since warehouse shelves are customized products, pricing is calculated based on custom designs. Once your space utilization requirements, load capacity, safety needs, and layout are determined, we will provide a comprehensive quotation.